Musculoskeletal Health

Joint Pain Advice

This is a new model of care for chronic joint pain.
Recognised by NICE (National Institute for Health and Care Excellence) as an excellent example of how NICE guidance and standards are being put into practice, our JPA model of care is a safe and cost effective alternative to GP consultations. Involving a series of face-to-face consultations, Advisors work collaboratively with people with hip and/or knee osteoarthritis and/or back pain, focusing on supporting self-management.
Using behavioural change techniques Advisors work with individuals to discuss their lifestyle, challenges and goals, and begin to alter people’s health beliefs about joint pain and impact on healthy behaviour and lifestyles. They jointly develop a care plan which includes tailored advice and support based on NICE guidelines e.g.:
• Increasing physical activity
• Promoting weight loss
• Effective pain management
• Exercises (strength & balance)
• Social prescribing and sign-posing to appropriate services (community exercise groups, physiotherapy, pharmacists for pain management advice, weight management groups, smoking cessation, mental health support and more)

 I am delighted I took part and can’t thank my advisor enough for their help and support. I would definitely recommend the JPA service to anyone experiencing joint pain. 

Evaluation shows improvements in clinical outcomes for people who have access to a Joint Pain Advisor e.g. reduction in pain, increase in function and ability to carry out activities of daily living, improvements in mental wellbeing as well as fewer GP consultations and reduction in referrals to diagnostics.

We would be able to offer 4 one-to-one appointments to individuals over 6 months if they meet the following criteria:
•Over 40 years old for knee and hip pain and 18 years old plus for back pain
•Diagnosis of hip, knee and/or back osteoarthritis
•Or a history of hip, knee or back pain lasting 3 months or longer.
The appointments would take approximately 30 minutes each and would be held in your workplace or virtually via Microsoft Teams. We would require a minimum of 4 staff to deliver sessions on site.
If you have staff that are interested, please contact Lucy Brown.

Have a look at the website for more information and to see case studies from previous participants.

Take a look at this video from previous participants:


Lower Back Pain Workshop

With many people working from home and experiencing back pain, we have developed a workshop to help those with low back pain and to help to prevent low back pain from occurring.  We are currently able to offer this as a virtual session through MS Teams.  If you are interested, please contact:

If you are unable to book in a workshop or would like to provide additional information to staff around low back pain, please use the video and resource list below: