Making Every Contact Count

 

Making Every Contact Count (MECC) is an approach to improving health and reducing health inequalities developed by the NHS and local government. It is a way of encouraging and helping people to make healthier lifestyle choices and to achieve positive long-term behaviour change.

MECC encourages us to be client focused and to 'start where the individual is”. The key is to be simple and flexible, adding value to current good practice

 A simple chat can make a world of difference 

MECC focuses on the lifestyle issues that, when addressed, can make the greatest improvement to an individual’s health and wellbeing:

  • Stopping smoking
  • Managing alcohol intake
  • Healthy eating and Keeping to a healthy weight
  • Being physically active
  • Improving mental health and wellbeing
  • The EPIC study found an increase in life expectancy of 14 years in patients who simply made these key lifestyle choices.

MECC’s approach is to utilise the many conversations we have daily and use them, where appropriate, to encourage and support a change in behaviour.

By training staff to engage with individuals holistically, treating every conversation as an opportunity to discuss the full spectrum of health issues, people are more likely to think about their health and make positive changes.

“Effective communication is only 7 percent verbal and 93 percent non-verbal (the non-verbal is 55 percent body language and 38 percent tone of voice)”

Here at Healthy Cornwall we deliver MECC training in a number of formats to suit the needs of the individual, group, organisation or business. Please get in touch if you'd like more information.

Training content includes the most widely used behaviour change model, healthy conversation skills, motivational interviewing techniques and brief intervention awareness. It explores alcohol limits, physical activity guidelines, healthy eating options and an understanding of individual beliefs and attitudes, for example...

 Do you think everyone has the potential to change? 

All of this is explored through interactive delivery, including the opportunity to “practice” with clients in simulated scenarios.

If you'd like to see some examples of MECC in action watch the videos on our resources page.

Find out more about our courses and how to book:

Making Every Contact Count

Making Every Contact Count (MECC) is an approach to improving health and reducing health inequalities developed by the NHS and local government. It is a way of encouraging and helping people to make healthier choices and to achieve positive long-term behaviour change.

The aim of this training is to provide learners with the knowledge and understanding to “Make Every Contact Count” in their day to day life and work, offering practical support to individuals in their efforts to attain a healthier lifestyle.

Students will learn how effective communication can support behaviour change, how to promote key health messages and use brief intervention and motivational interviewing techniques to move through the cycle of change.

Summary of Learning Outcomes:

  • Recognise how effective communication supports the delivery of health messages
  • Understand the 'cycle of behaviour change' model
  • Identify key health messages and the importance of healthy lifestyle choices
  • Know how to deliver brief advice and brief interventions
  • Understand basic motivational interviewing techniques

Cost: free

Click here to book

Healthy Cornwall have a flexible approach and are able to adapt this workshop depending on the audience. We can offer a condensed version, out of hours training is available and for those organisations who wish to offer MECC in house we offer 'Train the Trainer'. MECC is available as an e-learning option and this is a good source of general information however does not offer the opportunity for direct practice at carrying out MECC which the face to face training does offer.

 

Making Every Contact Count (MECC) - Train the Trainer


Our 2 day MECC Train the Trainer programme enables people to deliver MECC training in-house for their organisation and to contribute to delivery in the wider community as appropriate.

There is no cost to attend the course but we do have the following eligibility criteria for participants:

  • MECC should have some relevance to their current role.
  • Experience in delivering training
  • Confident in group facilitation.
  • Have organisational support to deliver MECC
  • Are able to contribute to the implementation of MECC in their organisation (minimum three sessions).

A short application form is required for this course, please contact Healthy Cornwall for more information on 01209 615600 or email healthy.cornwall@cornwall.gov.uk 

Making Every Contact Count (Out of Hours condensed version)

Making every contact count (MECC) is an approach to improving health and reducing health inequalities developed by the NHS and local government. It is a way of encouraging and helping people to make healthier choices and to achieve positive long-term behaviour change.

The aim of this training is to provide learners with the knowledge and understanding to “Make Every Contact Count” in their day to day work, offering practical support to individuals in their efforts to attain a healthier lifestyle.

Students will learn how effective communication can support behaviour change, how to promote key health messages and use brief intervention and motivational interviewing techniques to move through the cycle of change.

Summary of Learning Outcomes:

  • Recognise how effective communication supports the delivery of health messages.
  • Understand the cycle of behaviour change model
  • Identify key health messages and the importance of healthy lifestyle choices
  • Know how to deliver brief advice and brief interventions.
  • Understand basic motivational interviewing techniques

Cost: Free

Click here to book